ABOUT US

Service and price above all

As dog owners who care about their health and home cleanliness, we looked for an original and world-renowned product to address the flea and ticks problem. After several attempts around the world, we found the best product at the best price and we decided to market parallel imports directly to the consumer's house at great prices!!!

Our Office is at Germany and Warehouse in Romania

We deliver across the globe within 14 business days

Payment can be made by Paypal or Credit card with manual/offline payment

after you make the order we will send you a payment link to your mail box

 

 

 

Returns & Refunds

We will gladly allow returns if;

You receive a product which is not what you ordered.

You ordered the wrong product and would like an exchange only.

We will gladly refund if:

You receive a product which is not what you ordered.

You believe you didn't receive the quality of product you expected.

If you would like a refund, we promise to do the following:

Accept return of the product,

With a full refund

Pay up to 25% of the product price in return shipping costs, (upon safe arrival of returned item)

Cancellation of order up to 1 Hour from Purchase will be charge with 10% of Product price

Do it with a smile

But only if;

There is a maximum 1 dosage used in the returned item(s)

Items are sent back within 30 days of original delivery date

We will not accept returns or refunds if:

You changed your mind

Your item packaging is different than you're use to

Any reason other than listed under the allowed return section

If an item is returned and found not to be the fault of PetBuckt, we will resend the correct item.

Process for approved returns & refunds

If you received the wrong item, please contact us with your order ID. We will exchange the item free of charge. Return shipping fees will be paid by you, then refunded up to the value of 25% of the items purchase price once received.

 

Support in chat & WhatsApp

+4915152222869

©2016 by Pet-Bucket.